Data Analyst

Position Summary: CharacterStrong is seeking a full-time data analyst to support a wide range of systems, reporting, and data process improvements. This role will be tasked with exploring, creating, and refining key data stories that incorporate inputs from our customers, finances, product, and operational environments. This position will devise innovative methods to clean and maintain the integrity of raw data while creating highly effective charts and graphs. A successful Data Analyst will possess the right blend of technical expertise, creative problem-solving skills, and a desire to learn. Additionally, they will work closely with current system owners and key department leads to understand requirements and deliver value across all departments within CharacterStrong.

CharacterStrong’s Background & Mission

CharacterStrong, a FullBloom Company, is a fast-paced, tech education company that makes PreK-12 digital, social-emotional learning curricula and offers professional learning opportunities to support schools with implementation. There’s currently a team of more than 90 full-time employees and over 30 contractors and interns collaborating to bring this work to life. Our mission is to create a more loving world by equipping educators with tools to teach the critical social, emotional, and character skills necessary to foster a more empathetic, connected, and generous world. In less than 10 years, our aim is to have reached 50 million students and over 2 million educators. We were ranked by INC. as the 449th fastest-growing private company in the country.

At CharacterStrong, you will have the opportunity to positively impact education, both in the United States and internationally. CharacterStrong employees offer their innovation, dedication to excellence, and compassion to help produce transformational curricula and professional learning for educators.

CharacterStrong’s Company Values & Norms

• We Produce Excellence - Producing timely, quality results and consistently asking the question, “How can we make this 1% better?”
• We Take Full Ownership - Taking initiative to drive work forward, demonstrating responsibility when things do not go according to plan, and being proactive in closing identified gaps.
• We Practice Kindness - Exercising inclusion, care, and empathy with others, balancing honesty with compassion, and cultivating the well-being of self and others.
• We Problem-Solve - Identifying issues, analyzing for understanding, and taking action to implement the best possible solution.

Data Analyst Targeted Responsibilities

• Provides information and data analysis support to the research and evaluation department staff
• Creates and completes all routine and ad hoc report requests
• Extracts data from various sources and combines them to meet reporting needs
• Completes analyses of data from a range of data resources to ensure data quality
• Identifies data quality issues and seeks resolution in cooperation with key department leads
• Maintains documentation of the database and report development; data analysis methods and results

Required Qualifications

• 3-5 years of related data analysis experience and a passion for data analysis
• In-depth knowledge of statistical concepts in the development of data collection instruments and methods, knowledge of statistical software and techniques in the analysis and interpretation of complex data sets
• Experience in the design, development, and administration of complex statistical databases, based on an understanding of underlying data requirements, and experience in the design and production of comprehensive computerized data queries and reports
• Candidate must have strong computer skills, primarily in Microsoft Excel and PowerBI
• Experience with Hubspot and/or NetSuite, along with advanced development experience (SQL, Python, R, other reporting packages) preferred
• Excellent interpersonal, organizational, and presentation skills
• Ability to interact professionally with all levels and a diverse customer base
• Thrives in an upbeat, fast-paced environment
• Produces timely, quality results and consistently asks the question, “How can I make this 1% better?”
• Exercises inclusion, care, and empathy with others, balances honesty with compassion, and cultivates the well-being of self and others
• Bachelor’s degree preferred

Other Duties

• Perform additional responsibilities aligned with business needs and evolving growth goals.

Benefits Package

• Laptop computer and other needed equipment
• Education & Tuition Reimbursement up to $1,000 annually
• 401(k) Savings Plan with employer contribution
• Medical, Dental, & Vision Insurance
• Company-Paid Life, AD&D, and Disability Insurance
• Employee Assistance Program, Mental Health Support, and Well-Being Programs
• 3 weeks Company-Paid Parental Leave
• Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays