Staff Product Designer – Healthcare, Retail UX at Ole & Lena Digital (Expired)

Lead the Design Strategy & Execution of a healthcare-first user experience, ensuring a seamless cross-platform UX (iOS, Android, Web)
Architect Complex User Flows: Design and optimize complex, multi-step user flows for prescription management, telehealth visits, retail product purchases, and insurance-integrated transactions
Integrated Commerce Model: Design an integrated cart model where users can checkout pharmacy, healthcare services, and retail products in a single transaction, unifying retail and pharmacy checkouts
Optimization & Data-Informed Design: Optimize UX for conversions and engagement, ensuring frictionless digital interactions for healthcare consumers, leveraging user research, behavioral analytics, and A/B testing
System Development & Compliance: Develop and maintain a best-in-class design system, ensuring consistency across native (Swift, Kotlin) and hybrid (React Native, Flutter) environments
Collaborate closely with product managers and engineers to integrate HIPAA-compliant, highly secure, and scalable digital healthcare solutions
Advocacy & Mentorship: Advocate for accessibility (WCAG standards) and inclusive design principles. Mentor and coach mid-to-senior designers, fostering a culture of excellence and innovation.

8+ years of experience in product design, UX/UI, or digital health
3+ years in a principal or lead designer role, driving product transformation
Expertise in designing complex, multi-step user flows (e.g., healthcare e-commerce, prescription fulfillment, multi-category shopping experiences)
Deep understanding of iOS & Android design principles (HIG, Material Design)
Familiarity with React Native or Flutter-based development
Strong portfolio showcasing healthcare, retail, or e-commerce experiences with a focus on scalability and usability
Proficiency in design & prototyping tools (Figma, Sketch, Framer, Principle, Adobe XD)
Strong communication & storytelling skills—able to present design strategies to executives and cross-functional teams
Experience working with Agile development teams, collaborating with engineers and product teams to deliver iterative, data-driven improvements
Ability to translate complex healthcare workflows into intuitive experiences that drive engagement and adoption
Candidates with experience in health tech, telemedicine, pharmacy apps, or wearable integrations will be highly valued
Familiarity with HIPAA-compliant design and data privacy best practices
Background in AI-driven personalization for health recommendations & wellness tracking.
Experience optimizing multi-category shopping carts in regulated industries (healthcare, insurance, pharmacy)
Motion/interaction design skills to create highly engaging experiences.

Staff Product Designer – Healthcare, Retail UX