Junior Desktop Support Analyst

Role: Junior Desktop Support Analyst

Location: Malvern, PA or Remote

Interview: Phone and Video

Need Entry Level Candidate with Healthcare/clinical Industry exp

Required

• 6 months of related experience
• A combination of experience and/or technical certifications may be considered in lieu of the educational requirements
• Knowledge of computer, printer, and network troubleshooting and installation procedures
• Demonstrated ability to diagnose and troubleshoot Microsoft products
• Demonstrated ability to solve issues with healthcare/clinical applications
• Commitment to Client’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in everyday performance and interactions
• Demonstrated ability to work in a team environment as well as independently
• Superior customer service skills and phone etiquette
• Excellent documentation skills
• Ability to work evening, weekend, and holiday coverage as needed and scheduled
• Ability to travel up to 5%

Education

• Min of HS diploma/GED and One-year certificate from college or technical school or at least 1 year customer service-related experience and/or training or equivalent combination of education and experience

Thanks and Regards,

Jeet Kumar Thapa

Technical Recruiter

Oreva Technologies Inc.

P: 972-996-6477 Ext: 323

E: [email protected]

L: https://www.linkedin.com/in/jeet-kumar-thapa-816873155/

A: 1320 Greenway Drive, Suite 460, Irving, TX 75038

W: https://orevatech.com/