End-User IT Support Analyst; Remote

Position: End-User IT Support Analyst (Remote)

A healthcare solutions provider is seeking an Analyst for technical support to assist end users with system inquiries and issues. Responsibilities include handling customer concerns, collaborating with teams to troubleshoot problems, and ensuring a positive support experience. Candidates should have a Bachelor’s Degree and 2+ years in IT Service Desk support, alongside knowledge of Microsoft technologies and ITSM tools. This full-time position offers a salary range of $22.30 to $28.80 per hour with various benefits.

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