Job Description

Apply here to be considered for our FUTURE Brand Openings:

Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with one of the following Brand roles; Brand Manager or Associate Brand Manager. This review is for future hiring for these Remote roles.

Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for.

Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned Brand opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.

Who We Are

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omni-channel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts

6,000+ customers worldwide
1,600+ employees globally
17 warehouses nationwide, totaling over 10 million square feet of space
Headquartered in Houston, TX with international offices in Mexico and Poland

Our values

Cart.com is building a company that is committed to living out these 6 core values:

Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
Remember to be human: We work hard, but we leave room for the people, places and things that we love.

This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA.

The Role: (Brand Manager)

The Brand Manager is a key part of our Brand Management team who owns the strategy for our clients to capture, grow and expand their Amazon revenue and brand awareness. The team is highly analytical, thoughtful, and proactive. Clients utilize our services because of our amazing high-touch service, and this team is at the center of our client satisfaction, retention, and expansion.

What You’ll Do

This is a dual role in which you own a client or portfolio of up to $1M in revenue and spend up to 50% of your time providing direct executional support to Brand Directors as part of your career growth

In your role as client/portfolio manager you’ll

Develop the overall channel strategy plans for your portfolio brands to understand their key drivers, apply learnings, accelerate growth, and manage their overall business
Drive the client playbook process to define brand priorities
Ensure flawless execution of services
Drive holistic thinking and expertise to unlock business insights and turn them into action
Work cross-functionally with Media, Content, and Operations to achieve client goals efficiently
Apply strategic thinking to identify future opportunities for growth and optimization in order to sell additional services to brand portfolio clients, possibly with the support of others from within the organization
Communicate insights and important information to clients proactively
Conduct in-depth market and brand analysis to support category and brand growth
Monitor, track, and analyze brand performance and initiatives; translate analysis into strategic actions and apply learnings and when needed take corrective action
Prepare and create engaging and persuasive presentations at all levels of the organization
In your owned portfolio, you may be provided with ABM support
Overall, and in particular as part of your support function, you’ll also:
Advance the ability to create and drive a brand strategy and how to lead larger accounts and portfolios, as part of your career path
Continue to develop strategic ecommerce skills that cover media, SEO, supply chain, content, merchandising and other facets of a business
Continue to develop and maintain knowledge of Amazon strategy and retail developments
Track and report on overall contracted deliverables to support strong account health and client satisfaction and retention
Support executional priorities by submitting internal tickets to cross-functional teams, such as Operations and Content, for action required. Track the flow and completion of them and ensure they are being completed timely
Attend all client meetings and provide proactive communication to client on all action items and statuses
Prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc. and build into a high-quality visual format

Who You Are

Excellent problem-solving skills and attention to detail
Forward-thinking, proactive and curious
Excellent written and verbal communication skills
High level relationship building skills based around trust and accountability
Ability to manage multiple priorities in a fast-paced, high-growth environment and adapt and pivot quickly when change occurs
Strong sense of ownership, drives for results and thrives in a high-performance culture

What You’ve Done

1-3 + years of professional experience
Previous Amazon or Ecommerce experience
Proven experience managing multiple projects simultaneously while prioritizing tasks and deadlines.
Experience that has yielded a solid understanding of ecommerce principles including media, SEO, supply chain, content, and merchandising
Proven experience analyzing data, preparing reports, and tracking deliverables utilizing excel

Nice to Haves

Bachelor’s Degree; preferably in Business or similar program
Digital marketing/media experience (internship or FT position)

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

The Role

The Associate Brand Manager role is a part of our Brand Management team. This team owns the strategy for our clients to capture, grow and expand their Amazon revenue and brand awareness. The team is highly analytical, thoughtful, and proactive. Clients come to us because of our strategic, high-touch service, and this team is at the center of our client satisfaction, retention, and expansion.

What You’ll Do

Provide direct executional support to Brand Managers/Directors and their brands. You may support one or more brand portfolios
Under the guidance of a Brand Manager/Director, prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc. and build into a high-quality visual format
Attend all client meetings and provide proactive communication to client on all action items and statuses
Support executional priorities by submitting internal tickets to cross-functional teams, such as Operations and Content, for action required. Track the flow and completion of them and ensure they are being completed timely
Track and report on overall contracted deliverables to support strong account health and client satisfaction and retention
Work cross-functionally with Media and Operations to achieve client goals efficiently
Learn hands-on Ecommerce skills that cover media, SEO, supply chain, content, merchandising, and other facets of a business.
Develop and maintain knowledge of Amazon strategy and retail developments
Develop an understanding of brand strategy and how to lead accounts in order to promote to higher levels of Brand Management

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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