Assess and respond to security incidents or risks, gather needed information, and find appropriate solutions.
Use multiple centralized endpoint protection tools to monitor client workstations. Resolve issues in endpoint detection and response client software by working directly with end users.
Assist in the analysis of and response to cybersecurity incidents, including initial forensic analysis.
Work closely with service desk, desktop engineering, and cybersecurity staff to coordinate efforts to protect and secure data, systems, our users, and the business.
Assist others in configuration and maintenance of Microsoft 365 endpoint technologies as needed.
Engage with employees after security incidents to provide personalized consultations on how to prevent future incidents.
Educate employees on the importance of cybersecurity, explaining best practices, policies, and procedures in simple terms.
Monitor and respond to cybersecurity technology monitoring systems, resolving issues and escalating to appropriate staff as needed.
Assist in research planning and metrics gathering for new and existing systems, helping to evaluate effectiveness and areas for improvement.
Stay current on emerging cybersecurity trends and technologies, contributing suggestions for potential implementations.

Bachelor's degree in Information Technology, Computer Science, or other closely related field AND 1 year of professional experience with Windows desktop operating systems; OR an equivalent combination of education and/or experience.
Experience with Windows Server, including Remote Desktop, built-in system logs, and monitoring tools.
Experience with a centrally managed malware protection solution in an enterprise environment.
Experience with Azure / Microsoft 365 / Defender for Endpoint / Office 365 cloud computing administration and configuration.
Knowledge of general cybersecurity and information systems concepts and principles.
Documenting information security procedures.
Mainstream operating systems and a wide range of information technologies, such as network, server, ITSM systems, automated policy compliance tools, and desktop productivity software.
Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.

Two (2) years of professional experience managing Windows Server in an enterprise at an intermediate level.
Quantitative analytics experience.
PowerShell scripting experience.
Sec+, Network+, MCITP, MCSE, MCSA certifications.

Commitment to organizational health and wellness
Work/life balance
DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women's Employee Resource Group, Veterans Employee Resource Group, etc.)
Professional development opportunities
Educational and career development aid
Public Service Loan Forgiveness Eligibility
A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days.

Cybersecurity Analyst, IT System Administration - Entry