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Remote Human Resources Business Partner (HRBP)
e-TeleQuote Insurance Inc.
Job Type
Full-time
Description
Position Overview:
The Human Resources Business Partner (HRBP) acts as a consultant for company management on all issues related to human resources, labor relations, employee relations and provides support for organizational changes. The HRBP will perform at a strategic level and will also perform routine work while presenting a professional, value-added representation of the human resources function.
Essential Functions:
- Provides day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application and organizational design.
- Partners with leadership to align human resource strategy to the business strategy.
- Be available and act as an ambassador to all employees through regular attendance in employee and site team meetings.
- Resilient to change; demonstrates positive communication and actions.
- Handles employment-related inquiries from employees and supervisors providing HR policy guidance and interpretation.
- Understands the function of each position in the company and supports the strategic initiatives of the business.
- Demonstrate a high level of integrity by careful management of confidential and sensitive information, sharing information on an "as needed" basis only.
- Manages and resolves employee relations issues. Assist in conducting effective, thorough and objective investigations if needed.
- Support leadership to ensure proper discipline is issued timely and as outlined in company policies.
- Partner with the Leave team for proper leave administration and accurate reporting.
- Conduct orientation ensuring new employees have a smooth transition into the company.
- Maintains in-depth knowledge of employment law requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
- Leads and participates in multiple HR projects and initiatives.
- Assists in other HR employment activities while performing other duties as assigned.
Requirements
- Able to work Eastern, Central or Mountain Time Zone hours.
- Proven experience in HR with a focus on employee engagement.
- In-depth knowledge of HR principles, best practices, and employment laws.
- Strong leadership and interpersonal skills with the ability to influence and collaborate at all organizational levels.
- Excellent communication abilities both verbally and in writing.
- Strong computer skills including intermediate or above average knowledge of Microsoft Office programs.
- Ability to develop and maintain strategic relationships with others and relate well to people from varying backgrounds.
- Fluency in English required.
- Experience with a Call Center environment
- Ability to work independently with minimal supervision and remain focused under pressure.
- Requires personal computer operations (PC/MS) and various program applications; basic bookkeeping; negotiation techniques; some knowledge of 10 key operation; basic mathematics.
- Must have the ability to communicate effectively verbally and in writing; ability to follow written and verbal instructions; establish and maintain effective working relationships with professionals, executives, department heads, coworkers, and the public; work independently and deal effectively with stress caused by heavy workload and handling difficult employees.
- Experience with Insurance, Sales and Remote environments preferred
Work Environment & Physical Requirements:
- Ability to work from home in a dedicated workspace which does not have outside distraction.
- Ability to maintain reliable internet in the home setting with sufficient and non-fluctuating bandwidth.
- Mental and emotional requirements include learning new tasks, remember processes, maintain focus, complete tasks independently, make timely often quick decisions, ability to communicate including speaking publicly, data interpretation, ability to complete tasks in situations that are stressful and fast paced.
- Prolonged periods of sitting at a desk and working on a computer.
- Incumbent performs in a typical office setting with appropriate climate controls. Tasks require a variety of physical activities which do not generally involve muscular strain, but do require activities related to walking, standing, stooping, sitting for extended periods of time, reaching, talking, hearing, and seeing.
- Entering text or data into a computer or other machine by means of a keyboard. Common eye, hand, finger dexterity is required to perform essential functions.
- Must be willing to travel and be on call for emergencies, as required.
Education & Certifications:
- Bachelor's degree or equivalent experience in human resources management.
- 6+ years of professional Human Resources experience with an emphasis on employee engagement.
- Advanced degree preferred
- PHR or SHRM certified preferred
EOE AA/M/F/Vet/Disability
#np
Salary Description
$75,000 - $85,000
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