Senior Director Human Resources

Job Description:

Insight Global is searching for a Sr. Director of Payroll Services & Delivery for a national fast food conglomerate who has just celebrated their 75th anniversary. This position will lead their Human Resource Systems department by overseeing the Payroll Team, Human Resource Information Systems (HRIS) Team, and Employee Customer Service Team. This position will be responsible for ensuring the effective functioning, integration, and continuous improvement of HR systems, processes, and services to support the organization's human capital management objectives. Being named "Top Work Places" for the past three years is something that this client doesn't take lightly. The culture fuels their productivity & growth and they are always searching for ways to make coming to work even more enjoyable.

This client also provides competitive salaries, bonuses & benefits packages that we can discuss in more detail on a phone conversation.

Must Haves:

• Minimum five (5) years progressive HR Systems experience with focus on Payroll, HRIS, and customer service
• 10 + years’ experience as project or program manager of major programs
• Previous Experience implementing Workday
• Experience in a leadership role managing teams and driving organizational change

Plusses:

• Previous Experience in the Retail Industry

Responsibilities:

• Provides strategic direction, leadership, and guidance to the Payroll Department, HRIS Team, and Employee Customer Service Team. Fosters a culture of collaboration, innovation, and excellence within the department.
• Ensures the accuracy, security, and confidentiality of employee data throughout its lifecycle, from collection to storage and usage
• Collaborates with Human Resources, Finance and other relevant departments to ensure seamless payroll operations.
• Stays up to date on payroll regulations, laws, and best practices to ensure compliance.
• Leads the HRIS Team in maintaining and optimizing the HRIS platform, primarily Workday.
• Collaborates with stakeholders to identify system enhancements, upgrades, and integrations to meet evolving business needs.
• Ensures data integrity and security within HR systems, implementing appropriate controls and protocols.
• Directs the Employee Customer Service Team in providing timely and effective support to employees regarding HR systems, policies, and procedures
• Establishes and monitors service level agreements (SLAs) to ensure prompt resolution of employee inquiries and issues.
• Implements continuous improvement initiatives to enhance the employee experience and streamline support processes.
• Develops and executes strategic plans for HR systems and processes aligned with organizational goals and objectives.
• Leads the implementation of new HR systems, upgrades, and enhancements, managing projects from initiation to completion.
• Collaborates with cross-functional teams to assess business requirements and recommends technology solutions to optimize HR operations.
• Ensures compliance with relevant laws, regulations, and industry standards related to HR systems, data privacy, and payroll.
• Conducts regular audits and assessments to identify and mitigate risks associated with HR systems and processes.
• Partners with Legal and Compliance teams to address any compliance issues or concerns proactively.